Terms of Use


Terms of Use

Terms of Use for the AIVITEX Web app, services obtained through it, and the AIVITEX website

Status: July, 2024


Your use of the AIVITEX Web App and services obtained through it and related software (collectively, "AIVITEX Video Call") from iuhhoo GmbH is conditioned upon your compliance with and acceptance of these Terms of Use. Please read these terms carefully before accepting.

§ 1 Subject matter of the contract & contracting parties

iuhhoo GmbH offers with the AIVITEX video call a communication possibility for companies and users. A user can communicate with a third party, for example an insurance company, a craft business or a housing association (hereinafter referred to as "partner") using the AIVITEX video call, for example if he wants to establish a business relationship or if a business relationship already exists. iuhhoo GmbH acts as a service provider. The contractual terms and conditions agreed between the user and the partner apply exclusively to services provided by the partner. During the AIVITEX video call the on-site situation can be documented. The partner has the possibility to take notes and record photos and videos. The user is asked for consent in advance and sees a notification in text or visual form on the screen during the video call when a recording is made.

§ 2 Conclusion of the contract

The contract of use between iuhhoo GmbH and the user comes into effect with the acceptance of the terms of use in the app. These terms of use are available on the AIVITEX website at any time.

§ 3 Obligations of the user to cooperate

The AIVITEX video call cannot function without the cooperation of the user. The user is obliged to cooperate, e.g. by following the instructions in the app. E.g. access to the camera must be granted. The user shall ensure the performance and compatibility of the end device as well as a stable internet connection.

§ 4 Availability

iuhhoo GmbH endeavors to provide the AIVITEX video call without interruptions. iuhhoo GmbH reserves the right to temporarily restrict the availability, if in particular the security or integrity of the servers or to carry out maintenance or repair measures is necessary or required and this serves or improves the proper provision of services. In case of longer maintenance measures, the user will be provided with corresponding information in text form.

§ 5 Remuneration

The AIVITEX video call is used by our partners who would like to offer a video call to their customers or interested parties. The users therefore do not pay any remuneration to iuhhoo GmbH for the AIVITEX video call. However, iuhhoo GmbH reserves the right to charge users for the AIVITEX video call at a later date. In the event of such a change to the contract, the user will be informed of this in good time within the framework of the legal requirements.

§ 6 Indemnification

The user indemnifies iuhhoo GmbH from all claims of third parties.

§ 7 Data protection

The use of the services is subject to the privacy policy of AIVITEX. The privacy policy can be found here.

§ 8 Liability

(1) Claims of the user for damages, regardless of the legal basis, are excluded.
(2) In the event of slight negligence, the parties shall be liable without limitation in the event of injury to life, limb or health.
(3) Notwithstanding the preceding provisions, contributory negligence on the part of the user - in particular the insufficient provision of cooperation services, insufficient data backup or a breach of other contractual obligations - shall reduce the amount of any claim for damages.
(4) The user is obligated to immediately notify iuhhoo GmbH in writing of any damages in the sense of the above liability provisions or to have iuhhoo GmbH record such damages so that iuhhoo GmbH is informed as early as possible and can possibly prevent further damages together with the user.
(5) The liability according to the product liability law remains unaffected.

§ 9 Term

The user contract runs for an indefinite period of time.

§ 10 Final provisions

These terms of use and all contracts concluded between iuhhoo GmbH and the user under inclusion of these terms of use are subject to the laws of the Federal Republic of Germany excluding the UN Convention on Contracts for the International Sale of Goods. iuhhoo GmbH reserves the right to change these terms of use at any time and without giving reasons. iuhhoo GmbH will also refer to the change of these terms of use on its website. If the user does not object to the validity of the amended terms of use within four (4) weeks after receipt of the notification of the amendment to the terms of use, the amended terms of use shall be deemed accepted by the user. Should individual provisions of this contract be or become invalid or void in whole or in part, this shall not affect the validity of the remainder of the contract. iuhhoo GmbH and the user undertake to reach an agreement as soon as possible in this case which replaces the invalid or void provision with a valid provision which comes as close as possible to the intended purpose. The same shall apply in the event of a loophole in these Terms of Use. In case of complaints, the user may at any time contact the European online dispute resolution platform, which can be reached at the following address: http://ec.europa.eu/consumers/odr/. However, iuhhoo GmbH does not participate in dispute resolution proceedings before a consumer arbitration board and is not obliged to do so.

Terms and Conditions