Our digital service tool was developed to help companies impress their customers with forward-looking digital service offerings. As of now, traditional on-site visits are also going online! Here are some reasons why you should choose our digital services platform:
Optimize the use of employees by providing digital services and remote support without having to be physically on site. Eliminate long trips to customers and use time more efficiently.
Offer your customers sustainable digital services and online support that reduce energy consumption. Traditional on-site visits can now also be done digitally!
Stay competitive and offer digital services and remote support. Otherwise, you face a significant competitive disadvantage. Customers demand fast and digital services.
We use AIVITEX to carry out audits remotely. In this way we not only save on trips but have also documented all important information.
Managing Director Rhenus :people!
Since spring 2021, I have been using the AIVITEX video call for remote quoting and customer consulting. This saves us many trips, the customers are very satisfied and I optimize our processes. Within one working day, the system was ready for use, the employees trained and AIVITEX in operation.
CEO Coldbeam GmbH
AIVITEX has provided us with a sustainable and efficient solution for offering digital customer experience.
Techem Energy Services GmbH
My many years of experience as an industry representative in the field of smart home, electric mobility, etc. have shown me that 30% of our on-site visits to customers were not necessary.
CEO Jung System Vertrieb & Elektrolotse
With AIVITEX, we have found a suitable product that offers our customers added value and at the same time makes our work easier.
Electromobility specialist sales
Use AIVITEX with your own branding and stand out from your competitors.
Use our templates and customize forms for different use cases.
Capture information during the call and create reports with just a few clicks.
Point out special features to the customer in the live video with overlays.
Take photos and record video snippets in live video and see the snapshots automatically in the report.
Forward photos & forms to customers or employees with one click after the call.
Whether it is quoting, wallbox installations, residential construction or insurance claims management and settlement: AIVITEX is the perfect choice for all companies that are in direct contact with the end customer and make many on-site visits.
Our motivation to found AIVITEX came from personal experiences. We experienced first-hand how time-consuming it can be to wait for much-needed on-site support, only to find that it was limited to a 30-second visual check, followed by an announcement to get back to us with a quote from the office. We were disappointed with the effort involved and decided to change this traditional process of services, especially given the challenges of the skills shortage.
What is important to us is building long-term relationships with our valued enterprise clients as we persistently work to transform the service industry: Sustainable. Digital. Efficient.
Our contribution to the environment - AIVITEX makes its mark!
At AIVITEX, we care about the environment, which is why we are a proud member of Leaders for Climate Action (LFCA). Through our platform, we help companies reduce their CO2 emissions by minimizing on-site visits.
Together with our customers, we are committed to a sustainable future and are leading the way in making a significant contribution to protecting our environment.
At AIVITEX, we're venturing into uncharted territory. We're addressing scenarios where on-site customer visits were once the norm. Yet, what if the resources for these visits become scarcer? Our innovation lies in transforming these traditional dynamics. We're reshaping the landscape of tasks that once required physical presence. With AIVITEX, we introduce remote efficiency and sustainability, minimizing the need for on-site visits, and embracing a future where fewer resources yield greater impact.
Yes, security is a priority. AIVITEX employs robust encryption and authentication protocols to ensure the safety of data during transmissions and interactions. We are a GDPR compliant company. Your sensitive information is safeguarded at all times.
AIVITEX significantly reduces the need for on-site travel, which in turn lowers carbon emissions and contributes to environmental sustainability. By minimizing resource-intensive physical visits, AIVITEX aligns with eco-friendly practices.
Yes, AIVITEX is designed to be flexible and can integrate with existing software systems. This allows for a seamless incorporation of AIVITEX into your workflow.
Absolutely, AIVITEX is designed with user experience in mind. Its intuitive interface and easy-to-use features make it accessible to both technical and non-technical users, ensuring a smooth transition to digital operations.
To begin your AIVITEX journey, you can sign up for our 14-day free trial through our website or by contacting our team directly. Experience the benefits firsthand and explore how AIVITEX can transform your operations. Our team will also be available to assist you every step of the way, ensuring you make the most of your AIVITEX experience.